A RISA crew beside an ambulance in front of office towers

Fleet onboarding

From application to your first ride.

Joining the RISA network takes four clear steps. The onboarding team works through each one with you, so your vehicles go live ready to take rides.

Apply to join See the four steps

No exclusivityAhmedabad, Gandhinagar, Gurgaon

014 stepsApplication to first ride
02VerifiedOne standard for all
03No exclusivityKeep your own work
04GuidedBy the onboarding team

The onboarding road

Four checkpoints to go live

Each checkpoint has a clear owner, so you always know what comes next.

1ApplyShare your fleet details by WhatsApp, phone or the form.
2Get verifiedVehicles, kit, crews and documents checked.
3Set up the dashboardYour team learns how ride offers work.
4Go liveYour vehicles start receiving ride offers.

Who can join

Built for operators of every size

Single vehicle owners

Owner drivers with one well kept ambulance.

Growing fleets

Operators with a few vehicles and their own crews.

Large fleets

Companies running many vehicles across a city.

All care levels

Patient transport, BLS, ALS and Critical Care vehicles.

Your fleet, your business

RISA adds rides. You keep your vehicles, your crews and your customers.

There is no exclusivity. RISA rides sit alongside your own bookings.

0Exclusivity
4Steps to join
24x7Support

What to keep ready

Documents for onboarding

Having these ready makes verification faster.

Vehicle

Registration certificate
Fitness certificate
Permit
Insurance

Crew

Driver licence
Crew training records
Identity proof
Background check consent

Business

Company or owner details
GST registration, if any
Bank details for settlement
Signed partner agreement

Final document list to be confirmed by RISA onboarding.

A typical onboarding

From first call to first ride

01
Day 1
Apply
Share your fleet details with the onboarding team.
02
Week 1
Documents
Upload vehicle, crew and business documents.
03
Week 1
Inspection
Vehicles and kit checked against one standard.
04
Week 2
Training
Your team learns the Fleet Dashboard.
05
Week 2 onward
Live
Ride offers start coming in.

Fleet onboarding · +91 9904 104 104

Ready to add your vehicles?

Talk to the onboarding team about your fleet and city.

Talk to onboarding+91 9904 104 104 Onboarding on WhatsApp+91 9904 104 104

Questions and answers

Onboarding, answered

In an emergency, call 1800 108 1800 at any hour. For anything else, write to contact@smartambulance.com.

Visit the help centre

How long does onboarding take?

It depends on how quickly documents and inspections are completed. The onboarding team shares a plan on your first call.

Is there a fee to join?

Ask the onboarding team about the current terms for your city and fleet.

Do I have to work only with RISA?

No. There is no exclusivity.

Can I join with one vehicle?

Yes. Single vehicle owners can join if the vehicle and crew pass verification.

Which cities can I join in?

Ahmedabad, Gandhinagar and Gurgaon today. Operators elsewhere can register interest.

Keep exploring

More for fleet operators

VerificationWhat RISA checks before a vehicle joins.Fleet DashboardManage vehicles, crews and rides.PaymentsHow operators are paid.ComplianceAIS 125 and the 2026 national guidelines.Join the networkApply to add your ambulances.For Fleet OperatorsWhy operators join the network.