Case record
One structured record from the first call to the bedside.
- Complaint and history
- Care given and medicines
Clinical Solutions
Care that continues from door to bed.
Clinical Solutions give crews a structured way to record care on the way, and give hospitals the full picture before the patient arrives.
- 01StructuredCare recorded the same way
- 02VitalsCaptured on the way
- 03Pre alertBefore arrival
- 04Audit readyFor NABH reviews
Clinical flow
From the stretcher to the hospital
The record starts with the crew and arrives with the patient.
- 1Vitals on the wayThe crew records vital signs at set points of the ride.
- 2Case recordCare given and medicines, in one structured record.
- 3Pre arrival noticeThe hospital sees the case before the doors open.
- 4Bedside handoverThe crew briefs the team with the record in hand.
What it includes
Four clinical modules
Vitals capture
Vital signs recorded at pickup, on the way and at arrival.
- Pulse, oxygen, blood pressure
- Trend shared with the hospital
Pre arrival notice
A short summary sent to the receiving team.
- Care level and arrival
- Key findings
Digital handover
A signed handover at the bedside.
- Crew and staff sign off
- Record kept for audits
Clinical continuity
The patient should never have to tell their story twice.
Clinical Solutions carry what the crew saw and did straight to the team that takes over.
Protocols
Built around clinical protocols
Care steps follow the protocols agreed with partner hospitals and clinical advisers.
Crews follow the same steps for the same situations, and the record shows what was done and when.
- Protocols set by care level
- Prompts for key checks on the way
- Every step time stamped
Chest pain, ALS
Sample protocol record
- Scene assessment
- Vitals at pickup
- Oxygen as needed
- Repeat vitals on the way
- Pre alert to hospital
- Handover signed
Protocols to be confirmed by RISA clinical leads
Platform briefings · +91 9904 104 104
See Clinical Solutions on a sample case.
Book a walk through for your emergency and quality teams.
Questions and answers
Clinical Solutions, answered
In an emergency, call 1800 108 1800 at any hour. For anything else, write to contact@smartambulance.com.
Visit the help centreWho records the clinical data?
The crew on board, using the RISA crew app.
Does the hospital see vitals before arrival?
Yes. The pre arrival notice includes the latest vital signs.
Who sets the clinical protocols?
RISA clinical leads, with partner hospitals and advisers.
Is the record kept?
Yes. It stays on file for reviews and audits.
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