About RISA

Visible. Verified. On time.

Since 2019, RISA has been building an ambulance network India can see, trust and count on. One number, verified vehicles and crews, and a live picture of every ride from the first call to the hospital door.

  • VisibleEvery ride, live
  • VerifiedEvery vehicle and crew
  • On timeEvery hour of the day
Hero photographThe RISA team at the command centre in Adalaj, Gujarat · 16:10
2019

Operating sinceFounded and headquartered in Gujarat

3

Cities liveAhmedabad, Gandhinagar and Gurgaon

1

StandardThe same checks for every vehicle and crew

24x7

Always onAnswered every hour, every day

Cities currently live

Cities currently live: Ahmedabad, Gandhinagar and Gurgaon.

Our story

Built for the moment a family cannot wait

In an emergency, the hardest part is often not knowing. Which number to call, which ambulance is coming, whether it carries the right care and whether the hospital is ready.

RISA began in Gujarat in 2019 to answer those questions. We brought trusted ambulance operators onto one network, checked every vehicle and crew against one standard, and gave families and hospitals a live view of every ride. Today that network answers around the clock in three cities, and it is built to grow across India.

Every family should be able to see help coming.
The idea behind RISA
    What we stand for

    Three words we hold ourselves to

    Visible. Verified. On time. They are not a slogan. They are the three checks every RISA ride has to pass.

    The RISA Standard

    What verified means at RISA

    Every vehicle and crew on the network passes the same checks before its first ride, and is checked again over time. One standard, whoever owns the ambulance.

      Read the RISA Standard
      Leadership

      The people behind the network

      Operators, clinicians and technologists who have spent years inside India's emergency system, and built RISA to fix the gaps they saw.

      Portrait of Kunal Patel, Cofounder and Business Head of RISA

      Kunal Patel

      Cofounder and Business Head

      Builds the partnerships with hospitals, corporates and public bodies that grow the network.

      Portrait of Sanjeev Purohit, Strategic Operation Partner of RISA

      Sanjeev Purohit

      Strategic Operation Partner

      Runs daily operations and onboards the hospitals and fleet operators who join RISA.

      Portrait of Vinay Trivedi, Growth Partner of RISA

      Vinay Trivedi

      Growth Partner

      Shapes the RISA brand and growth strategy, so families, hospitals and fleet operators find and choose the network.

      Our teams

      Command, crews, clinical and technology

      Behind the leadership are call takers, emergency medical technicians, drivers and engineers working around the clock.

      Meet the teams
      Careers

      Work that answers the call

      We hire people who stay calm when it matters. Join the teams that pick up the phone, drive the vehicle, care for the patient and build the platform.

      Careers photographRISA call takers and crew members at work, candid · 4:5

      Do not see your role? Send your profile and tell us how you would like to help.

      See open roles Send your profilecontact@smartambulance.com
      Investors

      Building India's emergency care infrastructure

      India's ambulance services are moving toward integrated command and dispatch under the 2026 national guidelines. RISA is built for that shift, with a verified network, a live platform and partners in public and private care.

        Contact

        Reach the right team

        For a medical emergency, always call 1800 108 1800. For everything else, choose the team you need.

        Office locationMap or photograph of Amba Business Park, Adalaj · 16:9
        Head officeRISA Smart Ambulance307, Satyam 1, Amba Business Park, behind Trimandir, Adalaj, Gujarat 382421
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        More about RISA

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