Command and dispatch
Run or support an integrated centre.
- Trained call takers
- Real time allocation
For Government
Integrated command and dispatch for public programmes.
RISA helps states, cities and public health programmes run ambulance services from one command view, with verified fleets and reporting built in.
- 1Public programme
- 2Command and dispatch
- 3Verified fleets
- 4Reporting
- 01ICDCIntegrated command
- 02VerifiedPublic and private fleets
- 03ReportingProgramme dashboards
- 04PartnershipWith states and cities
How it works
One command view for the programme
- One number
Citizens call one toll free number.
- One command
Calls handled in an integrated centre.
- One network
Public and private verified vehicles.
- One report
Programme data in one place.
What RISA brings
Built for public programmes
Fleet verification
One standard for every vehicle.
- AIS 125 guided checks
- Renewal tracking
Programme reporting
Data for planning and review.
- Demand and coverage
- Performance by area
Government programmeA public ambulance command room or a state programme launch · 4:5
Policy alignment
Aligned with national direction
Ayushman Bharat Digital Mission
Case records designed to link with ABHA health IDs, with patient consent.
National Accreditation Board for Hospitals
Handover records structured for transfer and emergency audits.
Digital Personal Data Protection Act 2023
Consent, purpose and access built around India's data law.
Health data exchange standard
Structured records that hospital systems can read.
FHIR support and integration scope to be confirmed by the RISA technology team.
Ways to work together
Engagement models
Technology partner
RISA platform for a programme run by the state.
Operations partner
RISA runs command and dispatch for the programme.
Network partner
RISA verified fleets add capacity to public services.
Platform briefings · +91 9904 104 104
Request a programme briefing.
Talk to the RISA partnerships team about your state or city.
Questions and answers
RISA for government, answered
In an emergency, call 1800 108 1800 at any hour. For anything else, write to contact@smartambulance.com.
Visit the help centreWhat is ICDC?
Integrated command and dispatch: one centre handling calls and vehicles across a region.
Can RISA work with existing public fleets?
Yes. Public and private verified vehicles can run on one command view.
Is RISA aligned with the 2026 guidelines?
RISA is shaped by the National Ambulance Services Guidelines 2026.
Keep exploring