The right ambulance, one number away.
Emergency response, hospital transfers, admissions and discharges. Every RISA ambulance is verified, matched to the patient's care level and tracked from pickup to handover.
Number for every emergency1800 108 1800, toll free
Always answeredEvery hour, every day of the year
Care levelsBasic, Advanced and ICU life support
Cities liveAhmedabad, Gandhinagar and Gurgaon
Cities currently live: Ahmedabad, Gandhinagar and Gurgaon.
From one hospital to the next, across cities and states
Interstate and intercity patient transfers through a wide network of private and public hospitals. One call arranges the ambulance, the crew and the bed at the other end.
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Hospital to hospital
Between hospitals in the same city, between cities, or across state lines.
- 02
Care held all the way
BLS, ALS or ICU, matched to the patient for the whole journey.
- 03
The bed is ready
The receiving hospital has the case record before the ambulance arrives.
- 04
Family in the loop
Live location shared from pickup to handover.
Three ambulances. Matched to the patient.
Each care level carries different equipment and a differently trained crew. Choose one below, or call and let our call taker choose with you.
Equipment and crew can vary by vehicle and city. Facilities apply to selected fleets and compatible ambulances, subject to availability. The call taker confirms what is assigned before the ambulance leaves.
For every situation, not just emergencies
The same verified network handles the sudden call at night and the transfer you plan a week ahead.
Tell us the situation. We will show the care level.
A quick guide to help you understand the options before you call. The call taker always confirms the right care level with you.
This guide is general information, not medical advice. In an emergency, call 1800 108 1800 straight away.
BLS, ALS and ICU, side by side
What changes as the care level goes up: the crew, the monitoring and the support for breathing.
Four steps from your call to the hospital bay
The same steps for an emergency tonight or a transfer next week. For planned trips, call ahead with the date and time.
Keep these ready when you call
While the ambulance is on the way
Planning a transfer, an admission or a discharge? Call ahead with the date, the time and both addresses.
Call nowLive in three cities, around the clock
RISA opens a city only when the network is ready to answer every call there. Choose your city for local details.
Need RISA in another city? Tell us where, and we will let you know when we go live there.
Request your citySee the vehicle, the crew and the handover
A short walk through of a RISA ambulance and the people who run it.
Ambulance services, answered
Still unsure? In an emergency, call 1800 108 1800. For anything else, write to contact@smartambulance.com.
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